Better Business Bureau

Our mission is to be the leader in advancing marketplace trust.


BBB helps people find and recommend businesses, brands, and charities they can trust. People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all. Core services include: Ad review, Business Profiles, Customer Reviews, Dispute Resolution, Investigations, Scam Tracker, Request-a-Quote, Charity Review and Consumer Education Programs provided through the Education Foundation.

Services Provided

Business Planning

  • Business Plan Consulting
  • Demographic and Census Data
  • Forming a Business
  • Market Research

Human Resources, Workforce and Talent

  • Workforce Training

Internship Programs and Student Services

  • Youth Entrepreneurship Education

Libraries and Research

  • Business Research Resources

Management Issues

  • Leadership/Professional Development

Marketing and Sales

  • Market Research (Specialty)


  • Formal Mentoring Programs
  • One-on-One Counseling (Specialty)

Networking and Associations

  • Small Business/General

Nonprofit and Social Enterprise

  • Organizational Audits (Specialty)


  • Conference/Meeting and Event Space

Starting a Business

  • Business Research Resources


  • E-Commerce/Internet Marketing
  • Online Courses and Videos

Accelerators and Incubators

  • Accelerator (Specialty)

Events and Community Building

  • Hackathon / Startup Week or Weekends
  • Neighborhood Fairs and Festivals
Contact Information
Amy Rasor